Shipping policy

Shipping Policy - Pacha Amor

At Pacha Amor, we ship our premium alpaca and Pima cotton pieces from Canada to customers around the world.

Shipping Rates & Destinations:

Canada (Domestic):

• Standard Shipping: from $14.90 CAD
• Express Shipping: $21.90 CAD

United States:

• Standard International: from $7.90 CAD
• Express International: $34.90 CAD

International (26+ countries including EU, Asia, Oceania):

• Carrier-calculated rates via Canada Post
• Rates shown at checkout based on destination

Processing & Delivery Times:

Processing time:
- Regular items: Ships within 2-3 business days
- Pre-orders: 3-5 weeks depending on production schedule

Estimated delivery after shipping:
- Canada (Domestic): 3-7 business days
- United States: 7-14 business days
- International: 10-21 business days

Please note: International orders may experience additional delays at customs. Customs processing times vary by country and are beyond our control. During peak seasons or holidays, delivery times may be longer.

You will receive tracking information via email once your order ships.

Customs & Duties:

International orders may be subject to customs fees, duties or taxes determined by your country. These charges are the responsibility of the customer.

Tracking:

All orders include tracking information sent to your email once shipped.

Questions?

Contact us at hola@pachaamor.com