Delivery & Care
Returns: We lovingly prepare each order, so all sales are final. If your order arrives damaged or defective, please reach out within 7 days and we will make it right. Items must have all original tags attached. Pre-order sales are final unless the item arrives damaged.
Care Instructions: Our alpaca textiles are delicate and require gentle care. Hand wash in cool water with mild soap. Lay flat to dry to maintain shape and softness.